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Cotter Accountancy
07 3333 2510

Your Privacy

Our Commitment to Your Privacy: As a client of Cotter Accountancy we are committed to ensuring the privacy of your information and we understand how important the privacy of your personal information is to you. 

You can be assured, as a client of Cotter Accountancy that we will make every reasonable effort to protect and keep confidential any information you provide to us. We will not sell or release your name or information to any outside organisations except for the purposes of our own analysis (and in these cases will only do so in aggregate form without identifying individual clients) or when external companies offer a product or service which we consider would be beneficial or of interest to our clients.

The following statement addresses the relevant privacy policies Cotter Accountancy has in place to protect your personal information, whether it was gained via mail, e-mail, fax, telephone, our website or a visit to an office. If you have any question relating to this privacy statement, please do not hesitate to contact us.

Why do we collect Personal Information? Our primary objective in collecting personal information from you is to provide you with the most efficient service making your Cotter Accountancy experience easier and quicker.

Responsible Use of Information: With your consent, we may use your contact/personal details to send you information about Cotter Accountancy, the company, and services that we feel may be of interest to you, and to contact you from time to time to obtain your feedback about our products and services. We may disclose personal information to third parties when we contract out some functions and activities, such as names and addresses to mailing houses to mail information about our company or for audit purposes to ensure the integrity of our accounting systems.

We will not use your personal information for any purpose which is not related to the products or services we provided to you or for any purpose for which you would not reasonably expect us to use the information. However, your information may be used to enable us to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We may release information about you where there is a duty to the public to disclose that information, where we are required or authorised by law to disclose.

We reserve the right, unless specifically advised otherwise, to send you further information on Cotter Services/SMSF/Accountancy products and services.

Information Requested by Another Organisation: Your information will be used to complete your taxation return and we only share this information with authorised Government bodies such as the Australian Taxation Office.

Your personal information will be treated with respect and will not be disclosed to any other individual or organisation without your express written consent.

Quality of Personal Information: Our priority is to ensure that your personal information is accurate, complete and current. To assist us with this, please advise us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, please contact us and we will take all reasonable steps to correct the information.

Contact Information: If you have any questions about this privacy statement, or your dealings with Us, you can use our Contact Us page.

Surveys: We may elect to administer contests and online surveys where we will ask you for contact information, such as your e-mail address and demographic information. This information is used to verify your identity, determine your eligibility for special programs or services that we may offer and complete our transactions with you. You will be given the choice to opt-in to receive offers at the time the information is requested. If, at any time, you elect to discontinue receiving information from us, please visit Contact Us.

Financial Information: All financial information collected on our site will remain absolutely confidential and will never be disclosed to any non-affiliated companies except as required by law. Financial information includes information such as credit card numbers and bank account information. We may store such information on our secure servers to expedite processing of certain services and products we provide to you.

Identifying and Contact Information: From time to time, you may be asked to provide certain Identifying and Contact Information, such as your name, e-mail address, mailing address, telephone number, user name, and demographic information. This information is used to verify your identity, determine your eligibility for special programs or services we may offer and complete transactions. At times it will be necessary to use your Contact Information to communicate with you concerning administrative matters, responding to your requests and notifying you of the status of your transactions, even though you have requested to not receive information from us. However, we will never disclose Identifying and Contact Information to third parties without your consent except as required by law.

Public Forums: This site may make forums, message boards, and/or news groups available. Please remember that any information disclosed in these areas becomes public information, and you should exercise caution when disclosing personal information in these applications.

Security information:
 Your account information is password-protected so that you, and only you, will have access to this information. You may update your account information by entering your user name and password to gain access to your account. We strongly recommend that you do not share your user name and password with anyone. We will never ask you for your user name or password via unsolicited phone call or e-mail. Don't forget to sign out of your account and close your browser window when you have completed your work. This is to prevent others from accessing your account if you share a computer with someone else or are using a computer in a public place. Security is of utmost importance to us. Unfortunately, the Internet medium cannot be 100% guaranteed, but we are making every effort possible to protect your information.

Tax Related Information:
 When you prepare or file a tax return with us, the information contained in your tax return will be treated with extreme care and confidence. We will never disclose any tax return information without your consent except as required by law.

Third Parties:
 Our site does link to other sites in order to provide you with all of the tax and financial services you might need. We will never disclose Identifying and Contact information without your consent. When using our site, visitors may travel to third party sites seamlessly and not realize that they have done so.We are not responsible for the privacy policies or the content of third parties, but will insist that third parties post and maintain their privacy policies.

Your Information: From time to time, you may be asked to submit information in order for us to better serve you. How we handle such information depends upon the nature of such information. 

Your IP address: We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

ABN: 60 117 502 226 | Privacy Statement | Mission Statement | Login | Portal |